Supporter Information: Hearts vs Dundee Utd

02 April 2023

Key Info

Tickets: SOLD OUT – Ticket Exchange open until 12.30pm

Kick-off: 3pm

Turnstiles open: 2pm

Ticket Office hours: 9am until kick-off  - please get here early to avoid collection queues!

Clubstore hours: 9am to kick-off

Eighteen74 Bar (Main Stand): Open from 12pm to match ticket holders

TV: Live on Hearts TV International, audio commentary inside UK & Ireland

 

Big Hearts Day

Saturday will be the 7th annual Big Hearts Day as we celebrate the fantastick work of the club's official charity.

Text BIGHEARTS to 70085 to donate £5.

From 2pm:

  • Free face painting – (Foundation Plaza and Gorgie concourse)
  • Performance of the Tynecastle High Pipe Band (Foundation Plaza)
  • Distribution of free Big Hearts merchandise (Wheatfield and Gorgie concourses, Foundation Plaza)
  • Meet Jock the Jambo – (Foundation Plaza)
  • Get your photo taken with one of our special Big Hearts Day photo frames
  • Don’t forget to share your photos with us on the day, using the hashtag #BigHeartsDay

 

Tickets

This match is a home sell out. The Ticket Exchange is open until 12.30pm on Saturday - Ticket Exchange is the Club’s official online resale platform which gives season ticket holders the ability to sell their designated seat at face value for any Premiership home fixture they are unable to attend. 

CLICK HERE to access eTicketing.

Fans who have still to collect paid for tickets from The Ticket Office are encouraged to do so as early as possible so as to avoid queuing.

  

Turnstiles and Entry Points

Turnstiles will open at 2pm. 

Supporters are encouraged to arrive early so as to avoid queuing and help ease the flow of people into the stadium.

Fans intending to march to the stadium are encouraged to do so in a manner that represents the club and themselves in the best light and to avoid any antisocial behaviour.

Home supporters are reminded that they can enter via the Wheatfield and Gorgie Stand turnstiles regardless of which of these two stands they are seated in.

All turnstiles have been upgraded. The unmanned turnstiles now feature a front-facing reader that is compatible with season ticket cards, match tickets, and scanning digital tickets via your smartphone/electronic device. Simply hold your season card/ticket in front of the reader to scan the QR code/barcode, wait for the go-ahead and push your way through the turnstile. 

Enhanced searching will be in please and supporters are asked to please be patient. Searching is a condition of entry and refusal to cooperate will result in refused entry.

Anyone deemed to have consumed excessive amounts of alcohol will be refused entry, and supporters are reminded not to attempt to bring any prohibited items into the stadium, including pyrotechnics.

There has been an increase in the use of pyrotechnics at recent away games and the club implores supporters not to attempt to bring these items to any Hearts game. Pyrotechnics are inherently unstable and dangerous to the user and those in proximity.

Unacceptable conduct will result in ejection from the stadium and any supporter who has been ejected will face sanctions in accordance with our unacceptable conduct policy.

 

  

Eighteen74 Bar

The Eighteen74 Bar will be open from 12pm for pre-match and post-match refreshments to match ticket holders.

 

Stadium Kiosks

Kiosks will be open throughout the stadium, please note kiosks only accept card payments. 

 

Match Programme

The official match programme will be on sale outside the ground and in the Clubstore.

CLICK HERE to buy online.

 

TV

Hearts TV International Fans subscribers can watch the match live from 2.30pm UK time by tuning in to join Robert Borthwick and Gary Wales from the studio, with commentary coming from Laurie Dunsire and Jimmy Sandison.

UK & Ireland-based subscribers can listen to live audio commentary of the match.

 

Safety Protocols

Do not attend the match if you have any of the general symptoms of COVID-19.

Hand sanitising is available on entry and throughout the stadium. Use frequently.

Please adhere to the advice of the stewards and staff and stadium public address messages.