Accessibility Information
Accessibility

Information

It is our aim to ensure there are no barriers to the use of Tynecastle Park by disabled supporters and as such we aim to provide easily accessible information about the stadium’s facilities and use.

 

Access to Tynecastle Stadium for wheelchair users and other disabled spectators is through designated entrances around the stadium.

 

The club's Disability Policy can be viewed here.

 

Disability Access Officer

Our Disability Access Officer is Keith Ferguson. 

 

Keith is on hand to assist supporters in the Hearts Ticket Office on Wednesday mornings until 1pm and Thursday and Friday afternoons between 1pm and 5pm

 

Supporters with disability access or ticketing queries are welcome to drop by the Ticket Office where the staff on hand will assist to the best of their abilities.

 

Keith has a wealth of experience relating to disability access in stadia and has worked closely with the SFA and clubs throughout Scotland to help improve the matchday experience for disabled supporters.

 

Keith can be contacted at KeithFerguson@homplc.co.uk or on 07719032111.

 

Audio Descriptive Commentary

Audio descriptive live commentary is available to supporters at Tynecastle Park on matchdays. For more information, please click here. 

 


Heart of Midlothian Disabled Supporters Club

 

There is an independent supporters club who are also members of the Federation of Hearts Supporters Clubs. More information can be found by clicking on Heart of Midlothian Disabled Supporters Club (hmdsc.scot)

 

SPFL Away Ticket Purchasing

 

Ambulant/Wheelchair and PA tickets can only be purchased in person from the ticket office and not on-line. Please note a minimum number of loyalty points may be required to be able to purchase details of which will be included in any website announcement. If you are unable to visit the ticket office, please email tickets@homplc.co.uk with your request for tickets and the best number to telephone you on but not before the day and time tickets go on sale ( as per website announcement). This applies for games away to the following clubs:-

 

Aberdeen            Celtic                   Dundee              

Hibernian           Kilmarnock        Motherwell

Rangers              Ross County     St Mirren

 

With regard to SPFL clubs not on this list information will be provided by email as soon as the ticketing information is available.