Loyalty Points Scheme

Loyalty Points Scheme

Hearts operates a Hearts Loyalty Points scheme.


Supporters receive Hearts Loyalty Points for:

  • Booking a ticket for home matches - 1 point per match
  • Buying a Season Ticket - 20 points
  • Booking tickets for away matches (where advanced sales apply) - varies


Hearts Loyalty Points are used to determine access to tickets for matches where there is high demand, such Semi-Finals and Finals or away matches.


All loyalty points accumulated prior to the 23/24 season have now been removed.


Hearts Loyalty Points allocations are subject to change, and where they apply to individual matches are provisional. Supporters can check up to date allocations here.


With regard to Supporters who are disabled and who purchase match tickets with a complimentary personal assistant, access to both tickets is permitted even if the personal assistant does not have sufficient loyalty points. In cases where the Supporters who are disabled do not have sufficient loyalty points however their personal assistant does the personal assistant may purchase tickets at the full price. If you have any questions regarding this information, contact our Disability Access Officer at keithferguson@homplc.co.uk or +44 (0)7719032111


Supporters can check their Hearts Loyalty Points total via Hearts eTickets.

Hearts Loyalty Points are added after the date of fixtures.


If you have any queries please contact tickets@homplc.co.uk