Supporters attending Sunday’s Viaplay Cup tie against Partick Thistle should read the following information.
Tickets: Available on Hearts eTickets
Turnstiles open: 1pm
Ticket Office hours: 10am until kick-off-reopening at FT - please get here early to avoid collection queues!
Clubstore hours: 10am to kick-off- reopening at FT
Eighteen74 Bar (Main Stand): Open from 11am to match ticket holders
TV: Live on Hearts TV International, audio commentary inside UK & Ireland
Tickets are still on sale from Hearts eTickets
Fans who have still to collect paid for tickets from The Ticket Office are encouraged to do so as early as possible so as to avoid queuing.
Turnstiles will open at 1pm.
Supporters are encouraged to arrive early so as to avoid queuing and help ease the flow of people into the stadium.
Home supporters are reminded that they can enter via the Wheatfield and Gorgie Stand turnstiles regardless of which of these two stands they are seated in.
All turnstiles have been upgraded. The unmanned turnstiles now feature a front-facing reader that is compatible with season ticket cards, match tickets, and scanning digital tickets via your smartphone/electronic device. Simply hold your season card/ticket in front of the reader to scan the QR code/barcode, wait for the go-ahead and push your way through the turnstile.
Searching is a condition of entry and refusal to cooperate will result in refused entry.
Anyone deemed to have consumed excessive amounts of alcohol will be refused entry, and supporters are reminded not to attempt to bring any prohibited items into the stadium, including pyrotechnics.
Unacceptable conduct will result in ejection from the stadium and any supporter who has been ejected will face sanctions in accordance with our unacceptable conduct policy.
The Eighteen74 Bar will be open from 11am for match ticket holders.
Kiosks will be open throughout the stadium, please note kiosks only accept card payments.
The official match programme will be on sale outside the ground and in the Clubstore.
The matchday programme is available online.
Hearts TV International Fans subscribers can watch the match live from 1.30pm UK time by tuning in to join Robert Borthwick and Gary Wales from the studio, with commentary coming from Laurie Dunsire and Jimmy Sandison.
UK & Ireland-based subscribers can listen to live audio commentary of the match.