It is our aim to ensure there are no barriers to the use of Tynecastle Park by disabled supporters and as such we aim to provide easily accessible information about the stadium’s facilities and use.
Access to Tynecastle Stadium for wheelchair users and other disabled spectators is through designated entrances around the stadium.
We're using what3words to make our venue more accessible. The exact location of the Gerard's Yard accessible entrance/step-free entrance can be found at ///tummy.scans.navy. The Gorgie Stand accessible/step-free entrance is at ///rings.roses.behave.
The club's Disability Policy can be viewed here.
Disability Access Officer
Our Disability Access Officer is Keith Ferguson.
Keith is on hand to assist supporters in the Hearts Ticket Office on Tuesday and Friday mornings (or on Thursday mornings by appointment. Email KeithFerguson@homplc.co.uk to arrange a suitable time)
Supporters with disability access or ticketing queries are welcome to drop by the Ticket Office where the staff on hand will assist to the best of their abilities.
Keith has a wealth of experience relating to disability access in stadia and has worked closely with the SFA and clubs throughout Scotland to help improve the matchday experience for disabled supporters.
Keith can be contacted at KeithFerguson@homplc.co.uk or on 07743780913.
Audio Descriptive Commentary
Audio descriptive live commentary is available to supporters at Tynecastle Park on matchdays. For more information, please click here.