Supporters attending Thursday’s UEFA Europa Conference League match against PAOK at Tynecastle should read the following information.
Tickets: Match tickets are completely sold out
Turnstiles open: 6:45pm
Ticket Office hours: 10am until kick-off - please get here early to avoid collection queues!
Clubstore hours: 9am until kick-off
Eighteen74 Bar (Main Stand): Open from 5pm to match ticket holders.
TV: Live in select countries on Hearts TV International, audio commentary inside UK & Ireland. Live on BBC Scotland.
All match tickets have now sold out. Fans who have still to collect paid for tickets from the Ticket Office are encouraged to do so as early as possible so as to avoid queuing.
Searching is a condition of entry and refusal to cooperate will result in refused entry. Anyone deemed to have consumed excessive amounts of alcohol will be refused entry.
Supporters are reminded not to attempt to bring any prohibited items into the stadium, including pyrotechnics. Pyrotechnics are inherently unstable and dangerous to the user and those in proximity.
UEFA operate strict liability and there were incidents in our UECL matches last season which resulted in the club being fined.
Regrettably, a smoke emitting device was thrown on to the pitch last week causing the match to be disrupted and leaving the club open to sanctions from UEFA.
This incident is now the subject of an active investigation by the club and the police and will result in the individual responsible facing criminal charges and a lengthy ban from both home and away matches. HMFC have made it clear that there is no place in or around Tynecastle Park for the use of pyrotechnics.
Fans are reminded to not engage in such activities as it will lead to further sanctions against the club and any supporter involved in this type of activity will be the subject of investigation.
Due to the match being a sell out and a large allocation of visiting supporters attending. A mobile barrier will be in place before and after the match, this barrier is in place to ensure that the crowd can safely enter and exit the stadium. It will be removed as soon as it is safe to do so and we thank supporters in advance for their cooperation.
Unacceptable conduct will result in ejection from the stadium and any supporter who has been ejected will face sanctions in accordance with our unacceptable conduct policy.
Supporters are reminded to report any issues during the match to our fan reporting service number- 07467 918874.
Hearts TV subscribers outside of the UK & Ireland, Greece, USA, Hong Kong, Macao, Cyprus, Croatia, Slovenia, North Macedonia, Bosnia & Herzegovina, Serbia and Montenegro can tune in from 19.30 UK time to be guided through proceedings by Laurie Dunsire and Jimmy Sandison.
Fans in these territories should check their local listings to see how they can watch.
Live audio commentary from Laurie and Jimmy is available inside the UK & Ireland.
BBC Scotland will have live domestic television coverage of the match, also starting at 19.30 UK time.
The Eighteen74 Bar will be open from 5pm for match ticket holders.
Kiosks will be open throughout the stadium, please note kiosks only accept card payments.
The official match programme will be on sale outside the ground and is available to purchase HERE