Club News

Supporter Information: St Johnstone (H)

18th January 2022

Supporter information for Hearts v St Johnstone on Monday 18th January.

Key Info

Tickets (digital available): CLICK HERE

Kick-off: 7.45pm

Turnstiles open: 6.15pm

Ticket Office hours: 11am to kick-off

Eighteen74 Bar: Open from 5pm, first come first served with a reduced capacity. 

Required to enter stadium: Proof of full vaccination (including booster jag) OR a negative lateral flow test.

GET HERE EARLY: 

We are now required to spot check at least 50% of attendees. Please, where possible, get to the stadium as early as possible to avoid late build-ups of queues as stewards make their mandatory checks. Turnstiles open at 6.15pm.

Vaccine certificate checks

As per Scottish Government legislation, spot checks will be carried out at all entry points to the stadium and proof of COVID-19 vaccination must be shown unless one is exempt. Both digitial and paper vaccine passports will be accepted. If you don't have a vaccine passport, a negative lateral flow test can also be shown to gain entry. 

NEW

Updated legislation means supporters must have had the booster jag as well. Or, as above, a negative lateral flow test can be shown to gain entry.

The following groups of supporters are exempt:

participants in vaccine trials
under 18s
those who cannot be vaccinated for medical reasons 
 
Under 18’s will be able to use their season ticket or match ticket as proof of age, as these have been checked at the point of purchase and are clearly marked with age categories.

Fans who are medically exempt or are participating in vaccine trials should carry proof of this. CLICK HERE to view Scottish Government information regarding what will be accepted as Proof of Exemption. 

KEY LINKS

Your vaccine certificate can be accessed by clicking here.

Information on how to download and use the COVID status app can be accessed by clicking here.

Further information on the COVID certificate scheme can be accessed by clicking here.

Travelling from the rest of the UK?

Supporters attending from the rest of the UK and the broader Common Travel Area (including Republic of Ireland) will be able to use their existing Covid Status apps with QR Codes or paper-based certificates. Visitors from outside the UK can use proof of vaccination from the country they were vaccinated in.

Lateral flow tests

Supporters can provide proof of a negative test form to access venues covered by the certification scheme.

In addition to paper copies of a vaccine certificate, proof of vaccine status on their mobile device or proof of exemption, supporters will be able to show on entry a record of a negative lateral flow or PCR test result taken within the preceding 24 hours.

This record may take the form of an email from NHS COVID-19 Notification or a text message from NHS result. Copy of the text message or email can be shown electronically or via printed paper copy. We will not accept either a physical test, or a photo of a test as a record of a negative test.

Hearts would like to once again emphasise that we are obliged to follow Scottish Government legislation and we thank supporters for their understanding and cooperation.

Safety Protocols

All supporters should be aware that the wearing of face coverings indoors is still mandatory. You must wear a face covering on entry, whilst on the concourses (including at kiosks and in toilets) and when leaving the stadium. They do not need to be worn when seated in the stadium bowl.

Do not attend the match if you have any of the general symptoms of COVID-19

It is recommended that you should complete and return two negative lateral flow tests throughout the week.

Hand sanitising is available on entry and throughout the stadium. Use frequently.

Although social distancing is no longer a legal requirement, in the interests of everyone’s safety please continue to practice social distancing wherever possible.

Please adhere to the advice of the stewards and staff and stadium public address messages.

Tickets

Tickets can be purchased online by CLICKING HERE. You can then choose to either collect from the Ticket Office OR select 'digital delivery' at checkout for a digital ticket. 

Fans who have still to collect their tickets are encouraged to arrive to the ground early. The Ticket Office will be open from 11am until kick-off.

Turnstiles and Entry Points

Turnstiles will open at 6.15pm to allow staggered entry ahead of the 7.45pm kick-off. Please arrive as early as possible to avoid a late surge, which could result in delayed entry to the ground and missing the start of the game.

Anyone deemed to have consumed excessive amounts of alcohol will be refused entry, and supporters are reminded not to attempt to bring any prohibited items into the stadium, including pyrotechnics which are inherently unstable and dangerous to the user and those in proximity.

Seated in the Wheatfield Stand?

Supporters are reminded that they can enter via both the Wheatfield AND Gorgie Stand turnstiles, regardless of which of these two stands they are seated in.  

Eighteen74 Bar

The Eighteen74 Bar will be open from 5pm until kick off for pre-match refreshments to match ticket holders, and will re-open to supporters at full-time. Due to COVID guidelines, we are operating at a reduced capacity and entry will be permitted on a first come, first served basis with a one in, one out policy thereafter.

Stadium Kiosks

Kiosks will be open throughout the stadium. 

Match Programme

A 100 page double issue match programme was produced for the original Ross County and St Johnstone festive fixture. This programme will be on sale outside the ground and in the Clubstore on Tuesday night, priced at £5 for 100 pages - featuring a range of fantastic features from our contributors.

CLICK HERE to buy online.