As we move towards fan ownership, we are continually reviewing the ways in which we better communicate with the fans, such that your voice and your views can constructively help to shape the future.
With this in mind, we will shortly be launching a new fans’ outreach programme called Tynecastle Heartbeat, which will give us a new way of engaging with the broadest possible group of fans via the internet. We have already forged closer working ties with the Foundation and meet regularly with the key stakeholders including, HYDC, Shareholders, the Trust and the Federation. This new programme will reach across all stakeholder groups as well as individual fans to provide the most holistic view yet on what you, the fans, are thinking.
We will be consulting you on a wide variety of topics that are important to the club as we plan the future. You will also be given the opportunity to vote on topics you suggest too; this is your opportunity to let the club know what you think.
As a bit of fun, our first Tynecastle Heartbeat poll will also include Robbo’s top 10 goals of the season so far. We’ll be looking for you to nominate your top three from this.
We hope to involve a broad and deep cross-section of fans who will participate in regular surveys.
We will be sending out an email shortly to all registered fans with an invitation to take part in the Tynecastle Heartbeat surveys. If you wish to take part, we would encourage you to check that your contact information is up to date on the key databases where your information may be held (Foundation of Hearts, Shareholders and online ticketing).
Tynecastle Heartbeat will take advantage of state-of-the-art research and analysis tools and techniques provided by our partner, Accent.
Accent is based in Edinburgh and throughout the UK and is offering their services to the club without charge. Managing Director, Rob Sheldon is a keen fan and has been involved in football for many years. Rob was the driving force behind Kew Park Rangers, one of the UK’s most successful kids’ football clubs.
Please help us to ensure that your voice is heard by taking part in Tynecastle Heartbeat.