First Team

Heart of Midlothian 1-3 Rangers

Saturday 20th April 2019, KO 12:00 | Ladbrokes Premiership | Tynecastle Park

Pre Match Info

Unacceptable Conduct is conduct which is deemed to be violent and/or disorderly.

Violent Conduct includes actual, attempted or threatened physical violence against any person, or intentional damage to property. 

Disorderly conduct includes conduct which stirs up or sustains, or is likely to stir up or sustain, hatred or ill will against or towards individuals or groups of people because of:

  • Gender          
  • Colour
  • Race
  • Nationality
  • Ethnicity
  • Religious beliefs
  • Social or Cultural beliefs
  • Sexual orientation
  • Transgender identity
  • Disability

Disorderly conduct also includes:

  • Using threatening, abusive or insulting words or conduct
  • Displaying writing or any other form of messaging which is threatening, abusive or insulting.
  • Non-compliance to Ground Regulations in particular the carriage, concealment and use of pyrotechnics.
  • A 'zero tolerance' policy to any violent or abusive behaviour directed at staff who are working on behalf of the Club.


Any person engaging in Unacceptable Conduct will be the subject of an investigation, the outcome of which may lead to any or a combination of the following sanctions. The Club may impose sanctions independent to and regardless of the outcome of any other agency investigation. Sanctions will be proportionate to the level of the unacceptable conduct.

  • Removal from Tynecastle Park
  • Suspension from attending fixtures involving the Club over a specified time.
  • Indefinite ban from attending any fixtures involving the Club.
  • Indefinite ban from Tynecastle Park
  • Report to Police Scotland and possible criminal proceedings

Racially Motivated Conduct 

The Club will strongly challenge all aspects of discrimination and will work to significantly increase the awareness of inclusion and diversity, and the consequences of inappropriate behaviour across all levels of football.  The Club will apply sanctions to include tough penalties against racism. The measures taken by the Club aim to efficiently eradicate racist behaviour at Tynecastle Park, and elsewhere.

Information Sharing Protocol

The Club and Police Scotland recognise that the behaviour of most persons attending matches at the stadium accords with generally recognised standards of good order but that, occasionally, there is a minority of persons whose behaviour falls short of such standards. Accordingly, both parties recognise that by working together and sharing information, where practicable and within the framework of an information sharing protocol, they may endeavour to restrict and, if possible, prevent, that unacceptable behaviour of that minority of supporters. The partners recognise that this may, in turn, enhance spectator safety and minimise the risk of crime and disorder at or in connection with any football matches.


The Club continues to raise awareness through its media channels and forums to reinforce to supporters that actions of racist or unacceptable conduct will not be tolerated. These messages are reiterated in match day programmes and pre-match messages over the stadium PA system. The Club will work closely with our supporters' groups to maintain a good relationship with the intention of enhancing the atmosphere and match day experience at Tynecastle Park in support of the team on the pitch. Further detailed information can be found in other sections of this page.


Spot an issue during the game? Please text our Fan Reporting Service. If you see an issue of any sort of during a match, then text, in confidence, our Fan Reporting Service number - 07467 918874.