Hearts FC

Supporters' Charter

Heart of Midlothian FC uses a Supporters' Charter as a way of setting out what can be expected of the club, and in return the conduct expected of fans attending matches - both home and away.

Designed to be a 'guide' to everything to do with Hearts, the Supporters' Charter has been recognised by UEFA as a model for best practice.

The Heart of Midlothian Supporters' Charter includes:

·  Detailed information on the full range of Hearts services available.

·  Contact and customer services information and our standards for best practice.

·  Supporter conduct information, including our policy on breaking this agreement.

Download your copy of the Supporters Charter by clicking here.