Heart of Midlothian FC uses a Supporters' Charter as a way of setting out what can be expected of the club, and in return the conduct expected of fans attending matches - both home and away.
Designed to be a 'guide' to everything to do with Hearts, the Supporters' Charter has been recognised by UEFA as a model for best practice.
The Heart of Midlothian Supporters' Charter includes:
· Detailed information on the full range of Hearts services available.
· Contact and customer services information and our standards for best practice.
· Supporter conduct information, including our policy on breaking this agreement.
Download your copy of the Supporters Charter by clicking here.
Our Supporter Liaison Officer is Sven Houston. Sven can be contacted at SvenHouston@homplc.co.uk